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Privacy Policy

Last updated: December 8, 2025

1. Introduction

Welcome to Createy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our macOS application and related services.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Profile picture (if using Google Sign-In)

2.2 Usage Data

We automatically collect certain information when you use our application:

  • Generation history and prompts
  • Credit usage and transaction history
  • Application preferences and settings
  • Device information (operating system version)

2.3 Payment Information

Payment processing is handled by Stripe. We do not store your complete credit card information. Stripe may collect payment details in accordance with their privacy policy.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your subscription
  • Send you important updates about your account
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or fraud

4. Data Storage and Security

Your data is stored securely using Google Firebase infrastructure. We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and monitoring

5. Third-Party Services

We use the following third-party services to provide our application:

  • Google Firebase: Authentication, database, and hosting
  • Stripe: Payment processing
  • fal.ai: AI model inference for image generation

Each of these services has their own privacy policy governing their use of your data.

6. Generated Content

Images you generate using Createy are stored in your personal history for your convenience. Your prompts and generated images are not used to train AI models and are not shared with other users. You retain full ownership of the content you create.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

9. Children's Privacy

Createy is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]